Our Company

About Us

At Aitken Pharmacy we understand the importance of providing excellent prescription services as well as first class information, advice and education on health matters to our customers.

Our pharmacy has been at the heart of the community since 1898. It was in the hands of the Aitken family until 1981. Present owner Gordon Coventry BSc joined the pharmacy as a partner in 1988 and took full personal control since 1994. Gordon has an honours degree in Pharmacy from Strathclyde University in Scotland. He lives in Dunbar and has recently been President of the local Rotary Club. He prides himself in the fact that he is always in personal control of his pharmacy and is always available to help with any queries that may arise.

Our success is down to our excellent staff, who have all undertaken Pharmaceutical General Council approved courses allowing them to give you a first class service whether you need to purchase a medicine or have symptoms and need advice on the best thing to purchase. Our friendly efficient dispensing teams handles high volumes of prescriptions but are still available to help you with your medicine queries as well us providing services under the NHS Scotland contract which are mentioned on other parts of the website. These include a pharmacy stop smoking service, minor ailment scheme and the new Chronic Medication Service.

Standard operating procedures are in place to ensure all stages of the dispensing process are performed to high standards.

We thank all of you for giving us your business and will strive to continue to reach the high standards of service that we currently give to you!

The Pharmacy Team

Aitken Pharmacy skilled and dedicated staff are our greatest asset and are fully trained to assist and advise you on all your healthcare needs.

We value your trust in our Pharmacy as leading healthcare providers within the community. From senior Pharmacists to counter staff, we are all aware of just how important your faith in our people is when we are are entrusted with your private and sometimes sensitive medical information.

You can be assured that you can talk to any member of the Pharmacy team in total confidence and that they will act in your best interests with sensitivity and discretion at all times.

The relationship between our customers and staff is a core foundation upon which our business success has been built on.

Ask the Pharmacist

Remember our healthcare professionals are here to help and provide confidential healthcare advice. So whatever your needs … we would love to see you in person or talk to you by phone to answer any question you may have

Aitken Pharmacy GDPR Summary

We process your personal data, which includes information from your prescriptions and any other pharmacy and health care services we provide to you (including medicines use reviews, flu vaccinations, stop smoking services etc.) for the purposes of:

Your care:

Providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS. We hold your information for as long as advised by the NHS. You have a right to a copy of the information we hold about you, generally without charge. You may seek to correct any inaccurate information.

Our payments:

Sharing your information with the NHS Business Services Organisation, others in the wider NHS and sometimes local authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments. We process your personal data in the performance of a task in the public interest, for the provision of healthcare and treatment and the management of healthcare systems. A pharmacist is responsible for the confidentiality of your information.

Management:

Sharing only limited information with the NHS Business Services Organisation and others in the wider NHS and sometimes local authorities, as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate

For further information:

You may object to us holding your information by contacting the Information Commissioners Office

This website provides information, not medical advice. Medical information can be subject to change therefore information displayed must never be used as an alternative to, or replacement for, advice given by a qualified medical professional.